Security Awareness
Training
Help your people recognise and respond to cyber risks. People are often the first target in cyber attacks - phishing, business email compromise, credential theft, social engineering and unsafe data handling all lead to serious incidents. RTCS delivers clear, practical training that helps staff make safer decisions and know what to do when something looks suspicious.
- General cyber awareness for staff across the organisation
- Phishing and business email compromise awareness
- Password, MFA and account-protection guidance
- Data handling, privacy and remote-working safety
- Social engineering and impersonation recognition
- Safe use of public AI tools and Copilot
- Role-based training for finance, IT, executives and customer-facing teams
- Executive and board cyber briefings
- Incident reporting guidance and quick-reference material
Most incidents start with one decision by one person.
Security awareness training teaches staff how to recognise, avoid and report cyber security risks. It should be clear, practical and relevant to the way people work. The goal isn't to turn every staff member into a security expert - it's to help them recognise common threats and respond appropriately.
The everyday moments where attacks succeed.
Phishing emails
Fake invoices
Business email compromise
Password reuse
MFA fatigue attacks
Unsafe sharing of sensitive data
Unreported suspicious activity
Social engineering calls
Poor remote working practices
Misuse of public AI tools with sensitive data
Tailored to your organisation. Relevant to your staff.
Content is tailored to your environment and the types of threats your staff are most likely to face.
Audience-Specific
General Staff
Practical cyber safety - phishing, MFA, account protection, data handling, secure remote working and how to report something that looks wrong.
Finance & Accounts
Targeted BEC training - payment redirection, fake invoices, supplier impersonation, urgent-request patterns and verification workflows that actually catch fraud.
IT & Admins
Privileged-account safety, MFA fatigue, consent-grant abuse, suspicious sign-in patterns, account containment basics and how to escalate.
Customer-Facing Teams
Social engineering over phone, chat and email - identity verification, data handling, sharing controls and reporting suspicious caller behaviour.
The two attacks staff actually see.
Phishing and business email compromise remain the most common ways attackers target organisations. RTCS training helps staff identify suspicious messages, payment-redirection attempts, fake login pages, impersonation attempts and unusual requests - with clear guidance on what to do, what not to do, and how to report concerns quickly.
For authorised phishing simulations and broader social-engineering testing, pair with Red Team & Adversary Simulation.
Different audience. Different content.
Executives and boards need a different level of cyber awareness. RTCS provides concise briefings focused on business risk, incident decision-making, regulatory expectations, crisis communications and leadership responsibilities during cyber events.
For deeper crisis decision-making and tabletop exercises, pair with Crisis Management & Cyber Resilience.
Understand to Improve
A practical, staged engagement that delivers training your staff will actually remember.
Review your organisation, staff groups, systems, risks and training needs.
Tailor the content to your environment and the threats your staff are most likely to face.
Deliver clear and practical training for staff, managers, executives or boards.
Provide supporting material such as quick reference guides, reporting steps or awareness content.
Identify follow-up actions to improve reporting, reduce risky behaviour and strengthen security culture.
Who It's For & What You Receive
Who This Service Is For
- Need practical cyber awareness training
- Want to reduce phishing and email-related risk
- Need staff to understand incident reporting
- Need executive or board cyber briefings
- Handle customer, employee or sensitive information
- Need awareness support for compliance or audit
- Want training that is clear, relevant and not overly technical
Typical Deliverables
- Security awareness training session
- Phishing awareness training
- Executive or board briefing
- Role-based training material
- Staff quick reference guide
- Incident reporting guidance
- Training attendance record
- Awareness improvement recommendations
- Supporting communication material
Where awareness connects to the rest of the program.
Red Team & Adversary Simulation →
Authorised phishing simulations and social engineering testing to back up training outcomes.
Incident Response Readiness →
What happens when a staff report turns into a real incident - playbooks, escalation and roles.
Crisis Management →
Executive crisis tabletop exercises that follow the leadership briefings.
Identity & Access Management →
MFA, Conditional Access and privileged access controls behind the password and login guidance.
AI Security & Consulting →
AI acceptable use policy and Copilot governance to back up the "safe use of AI" training.
Privacy Advisory →
Privacy and data handling expectations including APP and WA PRIS Act obligations.
Physical Security →
Tailgating, visitor handling and clean-desk practices to reinforce the human side of physical controls.
Threat Intelligence →
Sector-specific threats and current attacker techniques to keep training material current.
Security awareness works best when it is practical, relevant and easy to apply. Talk to us about security awareness training, phishing awareness, executive cyber briefings or role-based training.
Common Questions
What is security awareness training?
Security awareness training teaches staff how to recognise, avoid and report common cyber security risks such as phishing, credential theft, unsafe data handling and social engineering.
Who should attend security awareness training?
Most staff should receive general awareness training. Executives, managers, IT staff, finance teams and customer-facing teams may also benefit from role-based training.
Do you provide phishing awareness training?
Yes. RTCS can provide phishing awareness training focused on suspicious emails, fake login pages, impersonation, payment redirection and reporting steps.
Can you train executives and boards?
Yes. RTCS can provide executive and board briefings focused on cyber risk, incident decision making, governance and business impact.
Can training be tailored to our organisation?
Yes. Training can be tailored to your systems, staff roles, industry, policies and common risks.
Do you provide training material?
Yes. RTCS can provide supporting material such as quick reference guides, awareness content and incident reporting guidance.
Not sure what you need?
Use the enquiry form or email [email protected] with a brief summary. Include your organisation, the service area if known, and any timing requirements.